There’s almost a Zen-like feeling when you walk into the office of Rosa Ana Lozada, chief executive officer of Harmonium, Inc. (second from left in photo, above). The deep red accent wall, large corner windows, and small Japanese fountain send a message that a trauma-informed, resilience-building mindset starts at the top of this organization.
For the last decade, Lozada has led the day-to-day operation of the 40-year-old non-profit organization whose work, she says, is “prevention and intervention to promote well-being.” But her role as CEO runs very deep, and I sense that she is involved on a very personal level. It shows in the way she speaks to her staff -- and in how they respond -- with respect, ease, and a sense of purpose. It is apparent that she “walks the talk” when it comes to trauma-informed care within her organization of nearly 400 people.